How to Fix Errors in Windows Media Player

Media Player is free software that ships with Microsoft Windows and it has become extremely popular over the years. Most Windows users have used Media Player at some point in time for managing music and video libraries.

Media Player is generally a solid application but it can experience errors from time to time. If you are having problems with Media Player the first recommendation is to try updating to the latest version. This can be done by clicking Help -> Check for updates. See the screenshot below.

update media player

It is also a good idea to make sure you have the latest Windows Service Pack installed. Service packs address many different bugs and security issues in Windows. By installing the latest service pack you will increase the overall stability and reliability of your system, which is a good thing.

If your Media Player problems are persisting, it is worthwhile running a Registry repair with Total PC Health. Errors in the Registry can cause various applications to fail. By cleaning the Registry you can boost overall PC performance and reduce crashes and application failures.

For manual troubleshooting of Media Player errors, we have provided the error codes and their definition below.

Windows Media Player Error Codes


Unable to download appropriate decompressor. A decompressor was downloaded for this file, but it didn't work. You may need to restart your player or browser.


No combination of filters could be found to render the stream.


Invalid File Format.


Cannot play back the video stream: no suitable decompressor could be found.


Cannot play back the file. The format is not supported.

80070002, 80070005, 80070035, 800C0005, 80070043, or 800C000D

These error codes are all related to file not found, server not found or access denied. eg:

Cannot open "http://Servername/Path/Filename.asf". Please verify that the path and filename are correct and try again.

You do not have access to the location or file.

The server or proxy was not found.


Media Player cannot open: http://Web address. Please verify that the path and filename are correct and try again.


The operation timed out, possibly due to network problems.


The connection to the server has been lost.


Cannot open web url/file name. Please verify that the path and filename are correct and try again.


Could not connect to a multicast channel.